Privacy Policy

Effective Date: July 7, 2026

Resort Nails & Spa at Glendale ("we," "us," or "our") operates the website https://resortnailspaglendale.com and provides nail salon and spa services at 23423 N 67th Ave, Glendale, AZ 85310. This Privacy Policy explains what information we collect, how we use it and the choices you have regarding your personal information.

1. What Information We Collect

We collect the following types of information when you visit our website, book an appointment, join our SMS program or interact with us:

• Contact information: your name, phone number and email address
• Appointment information: services requested, appointment dates and times, service preferences and visit history
• Communication records: messages you send us through our website forms, SMS replies and email correspondence
• Payment information: processed securely through third-party payment processors; we do not store full credit card numbers on our systems
• Technical information: IP address, browser type, device type, pages visited and referring website, collected automatically through cookies and similar technologies

2. How We Use Your Data

We use the information we collect to:

• Schedule, confirm and manage your appointments
• Send appointment reminders and confirmations via SMS or email
• Respond to your questions and service requests
• Send promotions, special offers and account notifications when you have opted in
• Process payments for services
• Improve our website, services and customer experience
• Comply with legal obligations

3. SMS Opt-In Details

Program name: Resort Nails & Spa at Glendale SMS Program

Message types: appointment reminders, appointment confirmations, promotional offers, seasonal specials and account notifications.

Message frequency: varies based on your appointment activity and promotional schedule. You will typically receive messages related to your bookings plus occasional promotional messages.

How to opt in: you can opt in to our SMS program by checking the SMS consent checkbox on our website forms, by providing your phone number during booking and confirming consent or by texting us first. Consent to receive SMS messages is not a condition of purchasing any goods or services.

Message and data rates may apply. You can opt out at any time by replying STOP to any message. Reply HELP for assistance.

4. Cookies & Tracking Information

Our website uses cookies and similar tracking technologies to improve your browsing experience, analyze site traffic and understand where our visitors come from. Cookies are small text files stored on your device. You can control or disable cookies through your browser settings, though some features of our website may not function properly without them. We may use third-party analytics services such as Google Analytics that collect information about your use of our website.

5. Data Security Practices

We take reasonable measures to protect your personal information:

• Our website uses SSL/TLS encryption to protect data transmitted between your browser and our servers
• Payment transactions are processed through PCI-compliant third-party payment processors
• Access to personal information is restricted to staff who need it to provide services
• We retain personal information only as long as necessary for the purposes described in this policy or as required by law

No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your User Rights

You have the following rights regarding your personal information:

• Unsubscribe: reply STOP to any SMS message to stop receiving texts, or use the unsubscribe link in any marketing email
• Update: contact us to correct or update your personal information
• Delete: request deletion of your personal information, subject to legal record-keeping requirements
• Opt out: opt out of marketing communications at any time without affecting your ability to book services
• Access: request a copy of the personal information we hold about you

To exercise any of these rights, contact us using the information in the Contact Us section below.

7. Age Restriction

Our website and SMS program are intended for individuals who are 18 years of age or older. We do not knowingly collect personal information from anyone under 18 through our website or SMS program. If you believe a person under 18 has provided us with personal information, please contact us and we will delete it. Minors are welcome to receive services at our salon when accompanied by a parent or legal guardian.

8. Sharing & Disclosure

We do not sell your personal information. We may share your information only in the following limited circumstances:

• Service providers: with trusted vendors who help us operate our business, such as booking platforms, payment processors and website hosting providers, who are bound to use your information only to provide services to us
• Legal requirements: when required by law, court order or governmental authority
• Business transfers: in connection with a merger, sale or transfer of our business assets

Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the text message services.

9. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, reach us at:

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Please also review our Terms of Service at https://resortnailspaglendale.com/terms-of-service.