Terms of Service

Effective Date: July 7, 2026

Welcome to Resort Nails & Spa at Glendale ("we," "us," or "our"). These Terms of Service govern your use of our website at https://resortnailspaglendale.com, our SMS messaging program and our salon services located at 23423 N 67th Ave, Glendale, AZ 85310. By using our website, booking an appointment or opting in to our SMS program, you agree to these terms.

1. Age Restriction

You must be 18 years of age or older to use our website, book appointments online or participate in our SMS messaging program. By opting in to our SMS program you confirm that you are at least 18 years old. Minors are welcome to receive services at our salon when accompanied by a parent or legal guardian, but may not enroll in our SMS program or create bookings independently.

2. SMS Program Description & Use Cases

By opting in to the Resort Nails & Spa at Glendale SMS Program, you consent to receive text messages from us at the phone number you provide. Message types you may receive include:

• Appointment reminders before your scheduled visit
• Appointment confirmations when you book, change or cancel a service
• Promotional offers including discounts and seasonal specials
• Account notifications such as booking updates, schedule changes or salon announcements

Message frequency varies based on your appointment activity and our promotional schedule. Consent to receive SMS messages is not a condition of purchasing any goods or services.

3. SMS Opt-Out Instructions

• Reply STOP to any message to unsubscribe at any time. After you send STOP, we will send a final message confirming you have been unsubscribed. No further messages will be sent unless you re-enroll.
• Reply HELP to any message for assistance, or contact us directly at 1-623-587-9975.
• Reply START to re-enroll in the SMS program after opting out.

4. Message & Data Rate Disclosure

5. Carrier Liability Disclaimer

Wireless carriers, including but not limited to T-Mobile, AT&T, Verizon and Sprint, are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission from your network operator and your device capabilities. We are not responsible for delays or failures in delivery caused by your carrier or device.

6. Support Contact Information

For questions about our services, your appointments or the SMS program, contact us at:

7. Privacy Policy

Your use of our website and SMS program is also governed by our Privacy Policy, which describes what information we collect and how we use it. You can review the full Privacy Policy at:

https://resortnailspaglendale.com/privacy-policy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

8. Cancellation Policy

We understand plans change. If you need to cancel or reschedule an appointment, please give us at least 24 hours notice by phone at 1-623-587-9975 or through your booking confirmation. Late cancellations and no-shows may affect your ability to book future appointments. Repeated no-shows may require a deposit for future bookings. To cancel your participation in the SMS program at any time, simply reply STOP to any message.

9. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the State of Arizona, without regard to conflict of law principles. Any disputes arising from these terms or your use of our services shall be resolved in the state or federal courts located in Maricopa County, Arizona.

We may update these Terms of Service from time to time. Changes will be posted on this page with an updated effective date. Your continued use of our website or SMS program after changes are posted constitutes acceptance of the updated terms.